Terms of use and sale

1. Publisher and scope

inbord is published by Maxime Trepreau, a sole proprietor trading under the name inbord, registered in France under SIREN 109 543 066 (head office SIRET: 109 543 066 00012), computer programming activity (APE 62.01Z). Contact: support@inbord.io. These terms apply to the inbord SaaS service, intended for professionals acting in the course of their business.

2. Purpose

These Terms of Use and Sale (the “Terms”) set out the terms and conditions under which inbord makes the platform available at inbord.io to its users, and the rights and obligations of the parties in that context. Any use of the platform implies full acceptance of these Terms.

3. Definitions

Platform: the online service available at inbord.io, allowing freelancers to create custom client portals. User or Freelancer: any individual or legal entity with an account on the inbord platform. Client: any person accessing a client portal through a magic link sent by a User. Magic link: a unique URL generated by the platform for each project, allowing a Client to access their project space without creating an account.

4. Access to the service

Access to the inbord platform requires creating a user account. Sign-up is reserved for adults with the legal capacity to enter into a contract. You are responsible for keeping your login credentials confidential and for all activity carried out from your account.

5. Description of the service

inbord is a SaaS platform that lets freelancers manage their client relationships professionally. Features include: creating custom client portals with a unique access link, collecting client information through customizable onboarding forms, sharing deliverables and collecting files, tracking project progress, built-in client messaging, and branding with your own colors. The service also includes automatic reminders sent to the client on the user's behalf and, optionally, a secure payment feature described below.

6. Plans and pricing

inbord offers several subscription plans. The Free plan gives access to basic features, limited to one active client. The Pro plan, billed €14.99 per month or €119.90 per year, gives access to all features with no limit on clients. Each additional member accepted into a Pro account's workspace is billed €10 per month or €100 per year depending on the subscription period, prorated for the current period, on the same invoice; removing a member ends their billing in the same way. Prices are shown in euros, all taxes included. inbord reserves the right to change its prices at any time, with at least thirty days' notice for subscribed users. Subscriptions can be canceled at any time from the Plans & Billing page of your account.

7. Ordering, payment and renewal

Choosing a paid plan and confirming payment on Stripe's secure interface constitutes an order. The price for the chosen period is payable in advance by card. The subscription renews automatically for the same period until canceled. An electronic invoice is made available in the billing area. If payment fails, access to paid features may be suspended after the user has been informed. For business customers, any amount unpaid when due may incur late-payment penalties at the European Central Bank refinancing rate plus ten percentage points, as well as the statutory flat fee of €40 for collection costs.

8. Secure payments between the user and their clients

inbord optionally offers a feature that lets the user ask their client to pay by card for all or part of a project, with the payout held until the client approves the delivery. This feature relies on Stripe Connect and on a Stripe payment account opened in the user's name, of which they are the holder. The following rules apply:

• The user is the seller and the sole beneficiary of the amounts paid by their client. inbord never holds, receives or keeps the funds: they are collected by Stripe on the user's behalf and credited to their Stripe balance as soon as payment is made.
• inbord only determines the date on which the balance is paid out to the user's bank account. This payout is triggered when the client confirms delivery from their space or, if the client neither confirms nor disputes within fourteen (14) days of the deliverables being made available, when that period expires, the delivery then being deemed approved.
• A payment cannot be held for more than ninety (90) days, in accordance with Stripe's terms. For a longer project, the user splits the payment request.
• Stripe processing fees are borne by the user, as for any card payment. inbord may charge a commission on each payment; its rate, if not zero, is shown to the user before any payment request.
• The user remains solely responsible for issuing their quotes and invoices, for their tax and social security filings, and for the accuracy of the amounts requested. inbord issues no invoices on the user's behalf.
• inbord does not take part in disputes between the user and their client about the work. Any refund is decided by the user from their Stripe account. If a payment dispute (chargeback) is decided in the client's favor after payout, the user bears the amount and the fees, and authorizes inbord and Stripe to recover them from their subsequent payments.
• The user agrees to provide Stripe with the identity and bank details it requests, and to keep them up to date. Failing that, Stripe may suspend payments or payouts, without inbord being held liable.

9. Automatic reminders sent to clients

When a client email address is provided, inbord sends the client email reminders, in the name and on behalf of the user, when the project's progress depends on them: space not opened, requested files not sent, payment pending, delivery not approved. These reminders are limited in number, sent during business hours and stop as soon as the client has acted. The user can turn them off for each project. The user remains responsible for the accuracy of the address provided and for informing their client.

10. User obligations

By using the inbord platform, you agree to use the service in accordance with its purpose and these Terms, not to use the platform for unlawful or fraudulent purposes, to respect the rights of third parties, including intellectual property rights, not to attempt to compromise the security or integrity of the platform, to provide accurate information when signing up and keep it up to date, and to comply with applicable personal data protection regulations in your use of the service.

11. The user's responsibility toward their clients

As an inbord user, you are solely responsible for your relationship with your own clients. inbord acts as a mere technical provider and cannot be held liable for disputes that may arise between you and your clients. You warrant that you have obtained all the consents needed to collect and process your clients' data through the platform.

12. Personal data

For account, billing and support data, inbord acts as data controller under the conditions described in its privacy policy. For personal data uploaded by the user or their clients to a project space, the user determines the purposes and essential means of the processing and inbord acts as a technical provider. The user agrees to inform the people concerned and to collect only the data that is necessary. Detailed processor obligations will be formalized in an agreement compliant with Article 28 of the GDPR before final commercial launch.

13. Intellectual property

The inbord platform, its source code, design, trademarks, logos and content are the exclusive property of inbord and are protected by intellectual property laws. Any unauthorized reproduction, representation, modification or use is strictly prohibited. The content you create on the platform remains your property. You grant inbord a limited license to host and display that content in order to provide the service.

14. Service availability

inbord strives to keep the platform available 24/7. However, service interruptions may occur, in particular for maintenance, updates or force majeure. inbord cannot be held liable for the direct or indirect consequences of a service interruption.

15. Limitation of liability

To the extent permitted by applicable law, inbord may only be held liable in the event of proven fault, and its liability is limited to the amounts actually paid by the user over the previous twelve months. inbord cannot be held liable for indirect damages, data loss, loss of revenue or business losses.

16. Termination

You can close your account at any time from your account settings or by contacting support@inbord.io. If these Terms are breached, inbord reserves the right to suspend or close your account without notice. Upon termination, your data is kept for thirty days before permanent deletion.

17. Governing law and jurisdiction

These Terms are governed by French law. In the event of a dispute, the parties will try to reach an amicable solution before any legal action. Failing an amicable agreement, any dispute will be subject to the exclusive jurisdiction of the French courts.

18. Changes to the Terms

inbord reserves the right to change these Terms at any time. Changes take effect as soon as they are published on the platform. By continuing to use the service after a change, you accept the new Terms.